2007-2012 Mopar D1274 Jeep Rear Brake Pads V2013776AA

LOCATION

Shipping is done from our local USA warehouse. It will take anything from 1 to 10 business days (processing time added) for locations in the USA.

Once your order is shipped, we will notify you and provide the details and the tracking number.

You may also receive a text (SMS) message with the same information as an alternative way of ensuring that the sent message reaches you. For this, it is optional but recommended, that you enter a mobile phone number when ordering.

LEAD TIME

Each product has a “lead time” from 1 to several days. This number is listed at the top of each product’s information page.

The lead time or “processing time” is the maximum time in business days that it may take to ship your order. Please note that since this is the maximum number of days, it may, and often does, take fewer days to be shipped. This time is used to process your order, including the time it takes when the product is requested from the warehouse (USA), the time for checking it and programming it if applicable, and some other processing that might be needed. This varies by product and options.

SHIPPING TO THE USA

There is a FREE shipping option (through USPS Priority Mail) for locations in the USA and USA Territories. This covers the USA’s 48 contiguous States, Puerto Rico, Hawaii, Alaska, the US Virgin Islands, Guam, and American Samoa.

Delivery time for the offered free shipping option to USA locations will be 3 to 5 business days. On the other hand, the faster (paid) USPS and FedEx options for USA locations will deliver the next business day for FedEx Priority, or 1-3 business days for USPS Express and FedEx Economy.

PO (Post Office box) and APO (Army Post Office box) addresses are accepted but only for the USPS shipping services.

INTERNATIONAL LOCATIONS (OUT OF THE USA)

We ship to international locations covered by FedEx and in some selected cases, covered by USPS Express as an alternative of lower cost. Transit times vary with the location. Shipping through FedEx to most locations takes anything from 3 to 10 business days. USPS to selected international locations is less expensive but may take from 6 to 15 business days and is not as secure as FedEx due to the way the package is handled. When any package is shipped through USPS to any international location, once USPS reaches the destination country, the package is then handled by that country.

Import Customs clearance in the destination country may add one or more days to the delivery time when shipping to international locations.

RATES

You can calculate the exact shipping rates available for your location with the provided shipping calculator, shown in your cart when you Add-to-Cart this service.

It is important that the country, city, and postal code (if applicable) are entered to get accurate rates from the shipping calculator. Rate calculations will often be way off the actual rate if the needed information is not entered or is not accurate.

We DO NOT profit from shipping. Any rate shown by the provided calculator is passed to you directly from USPS and FedEx through our connection with both companies.

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1. COVERAGE

a. The included warranty term (stated at the top of every product page) covers the product against defects. Damage to the product by shipping handling or misuse is not covered by this warranty.

b. The basic shipping insurance is for $100. If the customer desires higher-value insurance, please let us know before ordering so we can send an invoice for the extra insurance.

c. In the extremely rare occasion that the product fails, we will consult the customer first and if we determine that the problem is related to the product, the product will be taken back for revision and if it complies with the warranty conditions defined in our Terms and Conditions page, in section five, “D”, we will offer the customer a refund or a replacement if available, whichever the customer decides. This is true if the warranty claim is done in the first 30 days of the warranty term.

If the claim is done any time after the first 30 days of the warranty term, we will try to service the unit first. If the unit cannot be repaired, then we will replace it if available. If not repairable and not available, then we will issue the customer a refund, given that the warranty conditions are met.

2. SHIPPING COVERAGE IN WARRANTY CLAIMS

a. If a warranty is honored, inbound and outbound shipping costs coverage will depend on the case, as described below.

b. Cases of Shipping Covered:

If a warranty claim is filed anytime within the warranty period and the problem is caused by a malfunction of the ordered product, we will cover both ways of shipping if the product is to be replaced or serviced and the warranty is claimed within the first 30 days after the customer receives the product. This applies to shipments within the USA and USA Territories. Inbound shipments are not covered in warranty claims for any product sent to an international location. However, outbound shipments will be covered in these first 30 days.

c. If a warranty is claimed after 30 days of the customer receiving the product, we will only cover outbound (return) shipping if the product is to be replaced or serviced. This applies to shipments within the USA and USA Territories. Inbound or outbound shipments are not covered after 30 days of a warranty claim for any product sent to an international location.

d. Cases of Shipping NOT Covered:

If a warranty claim is filed within the warranty period, but more than 30 days after the customer receives the product, we will still cover a replacement, a repair, or a refund, whichever applies, but the customer must cover shipping both ways, inbound and outbound.

3. NO WARRANTY COVERAGE CASES

a. The warranty for this product is limited and has an expiration date, as stated at the top of this information page. No warranty will be covered after the expiration date.

b. If a warranty is claimed within the warranty term, coverage will be subject to our warranty-accepting conditions defined in our Terms and Conditions page, in section five, “D”. We recommend checking the previously mentioned section for all the conditions.

Finally, if the ordered product fails and the problem is not related to the product itself, we always stand by our customers and will try our best to help in any way possible. If shipping is involved in this case, it must be covered by the customer.

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We accept PayPal. You can pay your order with credit or debit cards through PayPal and have the strong PayPal’s buyer protection.

PayPal Payment Process Example

Once you complete your checkout, you will be automatically redirected to PayPal for completing the payment. Once the payment is completed, PayPal will send you back to our website to the payment and order confirmation section.

For countries that are not covered by PayPal, we are accepting offline payments, like Western Union or MoneyGram. We are a trustworthy Company and your offline payment will be treated the same as a PayPal payment. Your payment will be safe with us.

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