Privacy Policy
This page describes the privacy policies of this website, https://qcwo.com/technicaldomain, and TechnicalDomain.net
Last revision: NOV-04, 2023
CHANGES:
-Grammar corrections
-Highlighted some important criteria
I. WHO WE ARE
We at TecnicalDomain.net are a family-based company, dedicated to selling and servicing automotive electronics. We are based in the United States and our website addresses are: http://technicaldomain.net and https://qcwo.com/technicaldomain
II. LINKS TO OTHER WEBSITES.
Our website has two main parts, the “Blog” section, and the “Shop” section. Our “Blog” section, which is “https://qcwo.com/technicaldomain/blog”, may have links to other relevant resources, like videos on YouTube for example. As a result of your visit to this website, the owners of such linked websites may collect information such as your domain type, your IP address, and click information. Please note that when you click on some of the links on this website, you are navigating out from our website to the corresponding linked website or web page. We encourage you to read the terms and privacy statements of those websites, as their terms of service and privacy policies may differ from ours. This does not apply to our “Shop” section.
III. ORDERS
If you purchase a product or service from this website, at the moment of doing checkout, you will be redirected to PayPal.com, which is our payment processor and they will request certain personal information from you on their payment form. Payments are processed on their behalf on their secure website. We use a secure and encrypted environment to protect you and your information and still, as extra protection, we do not retain any financial information from you and never will ask for it. Your information is secure and protected by PayPal’s secure website and its strong customer protection policy.
IV. NOTIFICATIONS
A. SIGN UPs
1. If you sign up for any form of a newsletter that we may offer or any service to notify you about product availability or if you sign up for following comments and/or reviews, the information requested for contacting you at any event, will not be shared in any way. We take privacy very seriously. Our newsletter or similar services will mainly advise about new products, services, offers, news, or helpful information added to our website.
You will always have a way to unsubscribe from any of those services at any moment.
B. PHONE NUMBERS
1. Your phone number is optional, but since sometimes emails fail, besides emailing you we also send a notice through SMS (text) Message to the number registered in your order when possible. This way, we can let you know about your order and also send order status notifications.
If you receive a text message for that reason and you do not receive an email soon after that, then please look in your “Spam”, “Junk” or “Unwanted” email folder to see if our email message landed in any of those. If it is so, you might need to “white-list” our email to make sure you receive future important email notifications about your order.
Your phone number will NOT be shared, sold, or exposed anywhere, except in the package when required for shipping a product to you.
2. TEXT MESSAGES WE SEND: The following are true if you register a mobile number on your account with us when ordering:
a. As soon as an order is placed you will receive an email and a text message confirming your order.
b. If you order a service, you will also receive an email and a text message with the address where to send your unit to be serviced.
c. A message (email and/or text) will be sent to you when the unit to be serviced arrives at our facilities.
d. When your order is complete and shipped, you will receive an email and/or text with the shipping details and the tracking number.
C. OTHER COMMUNICATIONS
1. Besides newsletters or any other subscription service you may have signed up with us, we will rarely contact you for any other reason unless it is crucial for the completion of any order you have made with us.
V. INFORMATION WE COLLECT AND WHY WE COLLECT IT
This website, under no circumstances, requests or collects sensitive user information, such as medical/health conditions, racial or ethnic origin, political preferences, religious or philosophical beliefs or affiliations, or sex life.
A. Customer Information
1. GENERAL: In the store (shop) part of this website, the customer is asked to enter their shipping and billing addresses for properly fulfilling any order that the customer places on this website. This information, however, is never shared or sold to any party and the customer will always have the right to ask us to delete or “forget” such data at any time they wish to.
Data erasure requests will be confirmed through email and will be executed upon the customer’s consent through that email. In addition to that, our customers, users, and visitors will always also have the right to request to download any data we may have on our server as a result of ordering products or services, browsing, or using any part of our website.
Please note that if you have placed previous orders on this website, the transaction information or any access to download any digital product you ordered, will no longer be available after completing a data erasure request, as such information will be permanently erased from our database.
2. THIRD PARTIES: We use third-party companies to process payments. At the date of this revision, it is PayPal.com. This company, as mentioned earlier, will request certain personal information from you on their payment form to process the payment of your order.
3. EMBEDDED CONTENT: Articles on this site may include embedded content, like videos from YouTube.com for example. This embedded content from other websites behaves in the exact same way as if the visitor was visiting those other websites.
The above-mentioned websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including your log information if you already have an account with such websites.
4. SERVER LOG FILES: Like most standard Website servers, we use log files to collect Internet protocol (IP) addresses, browser type (Explorer, Chrome, Firefox, Opera, etc.), internet service provider or ISP (Verizon, AOL, etc.), referrals (the website you came from), exit pages (the page you left our website to), platform type (Windows, Mac, Android, etc.) and the date/time stamp. We use that information to analyze the usage of our website and navigation trends and determine the relevance of our content. This information, however, is not linked to any personally identifiable information and is used to take measures that can improve in the best way possible, the users’ experience when using this website.
5. BLOG AREA: In the blog area of this website, when visitors leave comments we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help the detection of spam.
6. GRAVATAR: An anonymized string created from your email address (also called a hash), may be provided to the “Gravatar” service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment. For more information on the privacy policy of the “Gravatar” service, you may visit https://automattic.com/privacy/.
7. UPLOADED MEDIA: Information on media files uploaded by users, like pictures or videos, could be disclosed to others as all user-uploaded files in the blog comments and product reviews areas are usually publicly accessible. This includes any EXIF data contained in uploaded pictures for example.
8. CONTACT FORMS: Data submitted by users on any of the available contact forms is solely used to communicate with the user for replying to their messages to us, inquiries, and questions. Such information is never disclosed or used for any other purpose. It is part of the information that will be erased upon the user’s request to do so.
9. COOKIES FROM COMMENTS: If you leave a comment on our website, you may opt-in to save your name, email address, and optionally, your website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
10. ACCOUNT LOGIN: If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, when logging in, your login information will persist for two weeks. If you log out of your account, the login cookies will be automatically removed.
11. POST PUBLISHING: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
12: DATA RETENTION TIME: If you leave a public comment on our website (blog area), the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically, instead of holding them in a moderation queue.
For users and customers that register on our website, the personal information they provide is also retained indefinitely, unless they ask for the deletion of it. All users can see, edit, or delete only their own personal information at any time, except for the username. The website administrator, however, may see or edit the information of any user.
VI. SECURITY
How We Protect Your Data: This website employs industry-standard security measures, like secure SSL through HTTPS protocol to ensure the security of all data. Your data, either on our blog or on our store (Shop), served or retrieved from your interactions with this website, is always done through encrypted channels and transactions are not visible or accessible to any third party.
VII. CONSENT AND CHANGES
This website may find it necessary or be legally obligated to update this Privacy Policy from time to time. When we do, we will post the date it was revised and updated on the top of this page, so that you are always aware of the updates of this policy. We encourage you to check from time to time this Privacy Policy to be kept updated about any changes.
